Frequently Asked Questions
Everything you need to know about shopping with Fibflx
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping?
Yes, Fibflx ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I change or cancel my order?
Orders can be changed or canceled within 2 hours of placement. Please contact our customer support team immediately to ensure the request is processed before shipping.